Service

Medical scribing services

Structured, billing-ready notes from each encounter, with the provider reviewing and signing before anything is billed.

HIPAA-compliant processesNo EHR change requiredNo long-term contracts
Medical Scribing services from SFA Solutions
95%+Clean-claim target
Up to 35%Revenue improvement, selected clients

Charting is where many providers lose their evenings. Notes get finished late, details get thin, and the visit that was a moderate-complexity E/M ends up documented like a low one. Thin documentation also causes denials: a modifier 25 with no separate assessment, a diagnosis without the specificity a payer's coverage policy expects, or a time-based visit with no total time recorded.

SFA Solutions turns the encounter into structured documentation inside your EHR: history, exam, assessment and plan, laid out the way your template expects. Drafts are prepared with AI-assisted documentation, and the provider reviews, edits and signs each note before anything is billed. Because our scribing connects to our coding team, each note comes with suggested CPT, ICD-10-CM and modifier codes based on what was documented. Providers can spend less time charting, and claims start from documentation written with billing requirements in mind.

Who this is for

Scribing suits providers who chart after hours, high-volume primary care, internal medicine and nurse practitioner practices, and specialties with detailed documentation needs such as cardiology, dermatology, orthopedics, psychiatry and urgent care. It also helps practices whose audits show E/M levels lower than the care being delivered.

Related services

What is included

What our medical scribing service covers

Structured visit notes

Encounters turned into organized notes that follow your EHR templates and your providers' preferred style.

Coding suggestions

Suggested E/M level, CPT, ICD-10-CM and modifiers based on the documented MDM or total time, ready for provider review.

Documentation prompts

Flags when a note is missing something billing needs, such as total time, laterality or a separate assessment for modifier 25.

Provider review and sign-off

Each note goes to the provider for edits and signature before it is finalized or billed.

Works in your EHR

Notes placed in the chart in your existing EHR, with little change to how your providers see patients.

Coding team handoff

Signed notes move to our billing team, where clean claims follow our 24-hour submission target after final review.

How it works

How we deliver it

1

Setup

We review your templates, visit types and specialty documentation needs, and configure note structure for each provider.

2

Pilot

One provider starts with a small set of visit types while we tune note style and coding suggestions.

3

Rollout

Other providers are added once the pilot provider is satisfied with note quality and turnaround.

4

Ongoing

We review a sample of notes against coding rules each month and share documentation tips with providers.

Reference

What billing-ready documentation needs to show

ElementWhy it matters for billingExample
Medical decision makingOffice E/M levels 99202 to 99215 can be chosen by MDM: problems, data and riskTwo stable chronic illnesses plus prescription drug management supports moderate MDM
Total timeE/M can be chosen by total provider time on the date of the encounter99214 requires at least 30 minutes of total time
Separate E/M for modifier 25A same-day procedure includes its own evaluationA distinct assessment and plan for a separate problem
Diagnosis specificityCoverage policies often list specific ICD-10-CM codesLaterality, type and complications documented
Procedure detailsUnits, size, site and method drive CPT selectionLesion size and location for an excision
Questions

Questions about medical scribing

Does the provider still review the note?

Yes. The provider reviews, edits and signs each note. The scribe drafts documentation; the provider remains responsible for its accuracy, and nothing is billed until it is signed.

Does scribing work in our EHR?

We place notes in your existing EHR, including systems such as Epic, eClinicalWorks, athenahealth, NextGen, DrChrono, Practice Fusion, TherapyNotes and Osmind. We confirm the setup for your system during onboarding.

Is the scribing service HIPAA compliant?

Scribing follows the same HIPAA-compliant processes as our billing work and runs under a signed business associate agreement with your practice.

Will the scribe choose our E/M level?

It suggests a level based on what was documented, using MDM or total time. The provider confirms the final code, and our coding team reviews it before the claim is created.

How much time does it save?

It depends on visit volume, specialty and how much charting a provider currently does after hours. The pilot gives you a direct comparison for your own providers before you roll it out further.

Next step

Start with a free review

Tell us a little about your practice. We will look at where medical scribing is costing you money today and walk you through what we find.

  • No commitment
  • Reply from an RCM specialist, typically within one business day
  • No patient records needed to start

Get a free review

An RCM specialist typically replies within one business day.

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