SFA Intelligence is the technology layer behind our billing team. It checks eligibility, reviews codes and claims before submission, sorts denials by cause, ranks A/R by value and deadline, and reports the KPIs that matter. Our billers and coders review what it finds and do the work.
Powered by the RCM Employee platform, which SFA licenses.
Each step is supported by an AI-assisted check, and each step has an SFA team member responsible for the result.
Plain descriptions of what the tools do today, and what our team does with the results.
Coverage checked before the visit.
Human accountability: Our team follows up on mismatches and calls the payer when the electronic response is incomplete.
Prior authorizations tracked to the date of service.
Human accountability: Specialists prepare and submit the clinical documentation and follow up with the payer.
Code checks before the claim is built.
Human accountability: Certified coders review the suggestions against the provider’s documentation. Providers keep final say on what they documented.
Claims scrubbed before submission.
Human accountability: Billers correct flagged claims and decide when a claim is ready to go out.
Denials grouped by cause, not just by date.
Human accountability: Our team writes and files appeals and fixes the upstream cause with your staff.
A/R worked by value and deadline.
Human accountability: A/R specialists call payers, document each follow-up and escalate stuck claims.
Payments posted and checked against what you should be paid.
Human accountability: Billers review variances and appeal short payments with the payer.
KPIs you can see every month.
Human accountability: Your account manager walks you through the numbers and the next actions each month.
Read more: AI-powered RCM vs traditional medical billing.
Our demo dashboard shows the KPIs clients track every month, using clearly labeled sample data.
Open the sample dashboardBAA with every client, MFA, encrypted devices and an annual HIPAA security risk assessment.
Security and Compliance CenterNo. SFA Intelligence is how our team works on your account. You keep your current EHR and practice management system, and our team uses the platform alongside it with the access your practice grants.
SFA Intelligence runs on RCM Employee, an AI-powered revenue cycle platform that SFA licenses. SFA's team configures and operates it for each client and reviews its output.
No. The tools check, sort and flag work. Experienced billers and coders review the results, correct claims and decide what goes out. People are accountable for every claim.
Yes. We sign a Business Associate Agreement before any patient information is accessed, staff use multi-factor authentication and encrypted devices, and we complete an annual HIPAA security risk assessment. See our Security and Compliance Center for details.
Yes. Clients get KPI reporting on collections, days in A/R, aging, denials and clean claim rate, and a monthly review with their account manager.
Request a free practice revenue audit. We review your billing and walk you through where revenue may be slipping. No commitment, and no patient records are required to request an initial review.
